Understanding Processing Options

Standard Processing (FREE)

Standard Processing guarantees your order will be printed by the 3rd business day following the day your order was placed. For Standard Processing orders placed on Saturday or Sunday, the order is considered placed on Monday. Once your order is printed, you have 2 shipping options to choose from with USPS.
Standard Processing: If your order is placed by noon today, it will probably ship by the end of Wednesday (8/23), and is guaranteed to ship by the end of Thursday (8/24) (Quoted 8/21/2017 9:07:35 AM)

NOTE: Canvas prints and prints mounted on foam board require up to an additional 2 business days.

Expedited Processing

Expedited Processing is an option you will be offered at checkout. If you need your order shipped quickly, you should choose this option. Expedited processing surcharge is 10% of your order subtotal, with a $5 minimum and $50 maximum cost.

Expedited Processing orders placed by 10am MST (Monday - Friday) will usually ship the same day. For orders placed after 10am MST (Monday-Friday) the order will ship by the end of the next business day. Once printed, orders are then delivered to USPS for shipping.

Expedited Processing Orders placed on Saturday or Sunday are considered placed the following Monday morning by 11am MST.

Expedited Processing: If your order is placed by noon today, it will probably ship by the end of today, and is guaranteed to ship by the end of today (Quoted 8/21/2017 9:07:35 AM)

NOTE: Canvas prints and prints mounted on foam board can not be processed in one day. If you select Expedited Processing, we will ship those by the end of the 3rd business day.

Expedited Processing Exceptions

If your order contains an image that cannot process properly - such as if the image file is corrupted and we cannot open it or print it - we may not be able to ship it within one day.

In this case, we will notify you within 4 business hours of receiving your order, and request that you provide a good copy of the file. We will make every attempt to still ship your order within one business day, but this will certainly be affected by your response time.

Processing Time vs. Shipping Time

Processing and shipping are two different things. Processing describes the printing, packaging and provision of your order to USPS for shipping. USPS's shipping time frames are in addition to processing. We do NOT guarantee shipping times.

For example, with Standard Processing your order will be printed and provided to USPS within 5 business days following the day your order was placed. USPS Priority Mail may require another 3-5 days to ship, but may take up to 10 days.

If you need your order right away, you should select Expedited Processing.

We can only guarantee our processing times, we cannot guarantee USPS's shipping times.

We ship products to the US and US Territories. We apologize for not being able to ship to international addresses as this time (including Mexico and Canada.)

Guarantee Remedies

In the event we fail to deliver your order to USPS for shipment within the time promised, the following remedies are available to you:
  • If you selected standard shipping (USPS Priority Mail, or other Ground), and you contact us prior to shipment, we will upgrade your shipping to USPS Express (overnight in most cases), free of charge.
  • If you selected standard shipping, and you contact us after your order has already shipped, we will refund the cost of shipping as an in-store credit on your account.
  • If you selected Express or Overnight shipping, we will refund the cost of the shipping to your account as an in-store credit.
Please note that we do NOT guarantee that USPS will deliver your package on-time, only that we will get it to them for shipping in the time promised. In the event that the Postal Service takes longer to deliver your order than expected, we cannot be held liable.
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